Every day, hospitals and health systems throughout New York invest in forward-looking initiatives that improve care quality and health outcomes. The Member Spotlight highlights programs in three categories: innovation, community health, and commitment to excellence (by our partners at HANYS).
Immediate and appropriate prehospital interventions for individuals experiencing a mental health crisis are essential to ensuring they receive needed treatment quickly. These interventions also reduce mental health-related emergency department admissions and potential arrests. In 2018, Nicholas H. Noyes Memorial Hospital (a member of UR Medicine) implemented a mobile crisis response unit to address this issue.
Noyes’ mobile crisis response unit is designed to deploy mobile crisis teams to provide after-hours crisis stabilization services on location using evidence-based protocols developed by mental health staff. The unit is a collaborative initiative between Noyes Mental Health and Wellness, Livingston County Department of Mental Health and local law enforcement agencies.